Privacy Policy

1. Introduction

At HR Haus ("we", "us", or "our"), we are committed to protecting your privacy. This Privacy Policy outlines how we collect, use, disclose, and protect your personal information in accordance with the Privacy Act 1988 (Cth) and the Australian Privacy Principles (APPs).

By using our website [yourdomain.com], engaging with us on social media, purchasing our products or services, or otherwise interacting with us, you agree to the terms of this Privacy Policy.

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2. What Personal Information We Collect

We may collect the following types of personal information:

• Full name

• Email address

• Mailing or shipping address

• Phone number

• Payment details (via secure third-party providers)

• IP address and device/browser information

• Social media handles (if you interact with us via social media)

• Any other information you voluntarily provide (e.g., survey responses, feedback)

We may also collect anonymised or aggregated data for analytics purposes.

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3. How We Collect Personal Information

We collect personal information in several ways, including:

• When you purchase a product or service through our website

• When you contact us via email, social media, or our contact forms

• When you subscribe to our mailing list or opt into marketing communications

• When you participate in promotions, giveaways, or surveys

• Automatically through cookies and website analytics tools (see section 7)

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4. Why We Collect Your Information

We collect your personal information to:

• Process orders and deliver products/services

• Provide customer support and respond to enquiries

• Send order confirmations, updates, and receipts

• Personalise your experience and improve our website

• Send marketing and promotional communications (with your consent)

• Meet legal and regulatory obligations

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5. Disclosure of Your Personal Information

We may share your personal information with:

• Our service providers (e.g., payment processors, shipping partners, IT and marketing providers)

• Legal or regulatory authorities, if required by law

• Third parties in connection with business transfers (e.g., sale, merger)

We will never sell your personal information.

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6. Security and Storage of Your Information

We take reasonable steps to protect your personal information from misuse, interference, loss, unauthorised access, modification, or disclosure.

Information is stored securely, and access is limited to authorised personnel only. Where information is stored electronically, we use trusted platforms with security safeguards.

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7. Cookies and Website Analytics

We use cookies and similar technologies to:

• Enhance user experience

• Track website performance and user behavior (via tools such as Google Analytics)

• Improve our content and services

You can manage cookie preferences through your browser settings.

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8. Marketing and Communication Preferences

You may opt out of receiving marketing emails at any time by clicking “unsubscribe” in our emails or contacting us directly. Transactional emails related to your purchase or account will still be sent.

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9. Accessing and Correcting Your Information

You have the right to:

• Access the personal information we hold about you

• Request corrections if your information is inaccurate or incomplete

To do so, contact us using the details below. We may need to verify your identity before providing access.

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10. International Transfers of Data

Some of our third-party service providers may be located outside Australia. Where this occurs, we take reasonable steps to ensure that your information is protected and handled in accordance with this policy and the APPs.

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11. Changes to This Policy

We may update this Privacy Policy from time to time. Any changes will be posted on this page with the updated effective date. We encourage you to review this policy regularly.

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12. Contact Us

If you have any questions, concerns, or complaints about your privacy or this policy, please contact us at:

[Your Business Name]
Email: [your@email.com]
Website: [https://yourdomain.com]
[Physical Address if applicable]

We will respond to all privacy-related enquiries within a reasonable timeframe.